Ballston Quarter FAQs
GENERAL INFORMATION
Ballston Quarter’s mall hours are Sunday: 12pm-6pm, Monday-Thursday: 11am-7pm, and Friday-Saturday: 11am-8pm.
The phone number for Ballston Quarter is 703.243.6346.
Ballston Quarter’s mall address is 4238 Wilson Blvd., Arlington, VA. 22203.
To get to Ballston Quarter, you take Exit 71 from I-66.
The nearest city to Ballston Quarter is Washington DC, which is 4 miles away.
Yes, Ballston Quarter supports mall walkers.
You can find job openings for our mall at Ballston Quarter by checking at individual stores or visiting ballstonquarter.com/en/jobs/.
No, pets are not allowed at Ballstone Quarter.
Yes, backpacks are allowed at Ballston Quarter.
Smoking and vaping are prohibited within 25 feet of any entrance at Ballston Quarter, as per a county ordinance.
Yes, scavenger hunts are allowed at Ballston Quarter, but only with approval from mall management.
Information about area hotels and the surrounding area at Ballston Quarter is available through the Arlington Chamber of Commerce (https://www.arlingtonchamber.org/ ) and Stay Arlington(https://www.stayarlington.com/travel-planning/visitor-services/).
Information about local attractions near Ballston Quarter is available through the Arlington Chamber of Commerce (https://www.arlingtonchamber.org/ ) and Stay Arlington(https://www.stayarlington.com/travel-planning/visitor-services/).
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at Ballston Quarter are located in Quarter Market at the rear of the food court and on level M3, next to the elevators.
The family restrooms at Ballston Quarter are located on Level C and Level M3.
There are no Baby Care lounges at Ballston Quarter.
No, there is not a place dedicated to nursing at Ballston Quarter.
The general seating areas at Ballston Quarter feature common area seating available on all levels.
SERVICES
No, the mall does not have a children’s play area at Ballston Quarter.
Yes, there are children’s activities at Ballston Quarter, which include Junior Playland, R.E.A.D., and Grace Church on weekends.
No, there are no designated drop off or pick up locations for ride share at Ballston Quarter.
Yes, there is a movie theatre at Ballston Quarter, which is Regal Cinemas located on Level M3.
No, there is not a farmers market at Ballston Quarter.
No, there is not a dog park at Ballston Quarter.
No, there is not a carousel at Ballston Quarter.
No, there are no electric scooters at Ballston Quarter.
No, there are no massage chairs at Ballston Quarter.
No, gift wrapping services are not available at Ballston Quarter.
No, curbside pickup is not available at Ballston Quarter.
The transportation schedules at Ballston Quarter are located on traffic screens on Level M1 by the parking garage elevators and on Level M2 by the pedestrian bridge.
No, there are no shuttle services at Ballston Quarter.
No, Ballston Quarter does not offer jump starts.
The lost vehicle protocol at Ballston Quarter is to connect the patron with Ballston Garage Security.
The towing protocol at Ballston Quarter states that we only tow from the Loading Dock if needed. There are signs posted with further details.
For a foreign currency exchange at Ballston Quarter, Capital One will exchange currency if the patron has at least $50 dollars to exchange.
No, there is not a sales tax return service for international travelers at Ballston Quarter.
STORES & DINING OPTIONS
Yes, there is outdoor dining at Ballston Quarter, which includes True Foods, Teds Bulletin, Bartaco, Jinya Ramen Bar, and the Plaza.
Yes, there are options for group dining at Ballston Quarter located at Quarter Market.
PARKING & VALET
Yes, there is a fee to park at Ballston Quarter, which is $1/hour up to $10/day, and monthly passes are available through Arlington County.
Yes, there is local parking at Ballston Quarter, featuring street parking on Glebe Rd and Wilson Blvd for $1/hour.
No, valet parking is not available at Ballston Quarter.
No, there are no electric car charging stations at Ballston Quarter.
No, there is no preferred family parking at Ballston Quarter.
SECURITY
You can contact mall security at Ballston Quarter by calling 703.243.6346, option 1. The security office is located at Quarter Market between Jinya Ramen Bar and Bollywood Bistro.
The lost and found at Ballston Quarter is located in the Security Office in Quarter Market between Jinya Ramen Bar and Bollywood Bistro.
No, Ballston Quarter does not offer safety escorts.
No, Ballston Quarter does not offer police assistance; please call 911 for emergencies.
While the mall does not offer dedicated medical assistance at Ballston Quarter, our security team is trained on AEDs, CPR, and First Aid.
AMENITIES
No, wheelchairs are not available to rent at Ballston Quarter.
No, strollers and double strollers are not available to rent at Ballston Quarter.
The elevators at Ballston Quarter are located at the Wilson Blvd entrance to serve levels C-M3, and four parking garage elevators are beside the county-owned Ballston Garage to serve levels C-G8 for the ice plex.
No, charging stations are not available at Ballston Quarter.
The ATMs at Ballston Quarter are located at the Capital One Bank on the 1st level.
No, there is no FedEx, UPS, or USPS drop off at Ballston Quarter.
Yes, there are bike racks at Ballston Quarter located at the Wilson Blvd and Glebe Rd entrances.
MALL FEEDBACK
The mall management at Ballston Quarter is located on Level M1, beside PR Run and Semper Laser.
Feedback for Ballston Quarter can be submitted by emailing BallstonQuarterAdmin@ggp.com or by calling 703.243.6346.